Putting AI/ML Into Practice | Tracy Robertson, Kimberly-Clark & Andy Hannah, Othot Inc.

Watch a recap of our TECHTalks Interactive Panel Discussion as Kimberly-Clark’s Global VP of Customer Service Tracy Robertson and Othot Inc. co-founder Andy Hannah discuss their organization’s AI/ML journey and answer viewers’ questions.

About Tracy

Tracy Robertson currently serves as Kimberly-Clark Professional’s Global Vice President of Customer Experience. In this role, Tracy is responsible for all aspects of customer experience, digital dexterity and sales effectiveness to ensure the delivery of a high-quality, end-to-end experience across the entire customer journey. Prior to joining KCP, Tracy spent 10 years at GE in various global commercial leadership roles. Called upon to manage change, Tracy has delivered measurable results by comprehensively analyzing products, marketing, communications, and sales programs and then implementing continuous improvement, training, and culture initiatives in global, highly-matrixed organizations.

About Andy

In 2014 Andy and Team founded Othot– an AI-driven Predictive and Prescriptive Analytics company that helps organizations predict, understand and change the future. Othot deploys a proprietary machine learning process and leverages state of the art data mining and analytics tools to develop and sustain “Explainable AI” programs for institutions of higher education clients. Andy is also a Senior Advisor and Faculty member of the International Institute of Analytics – the leading research and advisory organization in the field of data analytics. Since 2014 Andy has been an Adjunct Professor of Entrepreneurship and Analytics and an Executive-In-Residence at Pitt Business.

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