The Role of Humans in a Future of Innovation

A fan-favorite, attendees loved Liz Tsai’s talk all around the relationship between machines and humans and what this means for the future. She also shared insight on starting her own company, HiOperator and how they automate customer service. Liz Tsai is the founder and CEO of HiOperator. Originally from Texas, Elizabeth went to MIT at the age of 15. After completing her BS and MS at MIT, Elizabeth spent several years working in the physical commodities trading industry in Geneva and Singapore before founding HiOperator in 2016. The company, founded originally in San Francisco, was one of the 2018 winners of the 43 North competition.

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