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WORLDWIDE FLIGHT SERVICES

A SEAMLESS DATABASE & DISASTER RECOVERY SOLUTION

Catered to the Experience.

“Now that I’ve got a really excellent process in place, and I’ve also got an excellent partner in EagleDream, I can sleep very comfortably at night, knowing that if a disaster happens, at least we have a way to recover very quickly.”

GWEN SCHULZE
North America IT Infrastructure and Network Manager

The World’s Leading Cargo Shipping Company

Worldwide Flight Services (WFS) is a leading global cargo shipping company, specializing in ground handling of air cargo for airlines, airports, and passengers. Operating in over 300 airlines and airports around the world, the company meets strict governmental security protocols to safely and securely handle over four million tons of air cargo each year.

CHALLENGE

For close to 50 years, Worldwide Flight Services (WFS) has built its reputation as one of the world’s leading providers of ground handling services for airlines and airports. To maintain their reputation and meet growing demand, WFS must meet stringent governmental security protocols and maintain high IT availability. Any downtime would result in an inability to screen and load cargo, which would lead to financial losses, reputation damage, and customs fines.

Additionally, Worldwide Flight Services was hosting several business-critical Microsoft SQL Server databases on-premise with no High Availability (HA) capabilities.

Worldwide Flight Services desired to move their on-premise databases to the cloud to have a more reliable High Availability plan in case of system failure, as well as reduce administrative overhead of managing their own systems.

SOLUTION

At first, WFS partnered with EagleDream to design an enterprise-grade, cloud-based disaster recovery strategy. Together, the EagleDream and WFS teams began planning the implementation using CloudEndure’s Disaster Recovery Technology. There were various recovery objectives including minimal data loss and downtime.

After the DR solution was implemented, EagleDream and WFS completed UAT end-to-end application testing as disaster preparation. A second part of this solution involved EagleDream’s proposal to migrate WFS’s on-premise databases to Amazon RDS Instances.

To perform the migration to Amazon RDS, EagleDream leveraged CloudEndure to launch an up-to-date replica of the original database servers on Amazon EC2. Once the replica was created, a backup of the databases were dumped to Amazon S3 and restored onto the Amazon RDS instances using AWS’s recommended backup and restore approach.

Both the test and production environments were successfully migrated to the cloud, freeing the administrative overhead from their team so they could focus on more important projects and business tasks. The database currently runs natively on Amazon RDS with two synchronous copies, so in case of failure, the database will automatically fail over to the stand-by copy without little-to-no interruption for the end user.

AWS SERVICES USED

  • Amazon EC2
  • SQL Server Management Studio
  • Amazon RDS
  • Amazon VPC
  • Amazon S3
  • Amazon SES
  • Elastic Load Balancing
  • Amazon CloudWatch
  • Amazon GuardDuty
  • AWS Directory Service
  • AWS CloudTrail
  • AWS Config
  • CloudEndure

OS PLATFORMS

  • Microsoft SQL Server 2008 R2 SP3

ORIGINAL INFRASTRUCTURE

  • VMware
  • Microsoft Windows Server 2008 R2
  • Microsoft SQL Server 2008 R2 SP3

CURRENT AWS INFRASTRUCTURE

  • Microsoft Windows Server 2016
  • Microsoft SQL Server 2016

ALL THE GOOD STUFF THAT MADE IT SUCCESSFUL

Key Benefits & Successes

HIGHLY AVAILABLE

Worldwide Flight Services’ production databases are now Highly Available in AWS. In the event of a failure at the RDS layer, AWS will automatically failover to the standby database instance which does not require any intervention from Worldwide Flight Services’ IT team.

MORE STRATEGIC USE OF IT TEAM

With both the support of EagleDream and the use of Amazon RDS, Worldwide Flight Services no longer needs to handle tasks such as server maintenance, backups, and patching. Their team can now focus their time and efforts on other important tasks.

IMPROVED SCALABILITY

Their team can easily scale resources up or down as needed with little-to-no downtime and no performance degradation. For example, disk space can be added to their live production database instance without the need to schedule a maintenance window.

Partners on the Project

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