Worldwide Flight Services

A Seamless Disaster Recovery Solution

Catered to the Experience.

“Now that I’ve got a really excellent Disaster Recovery process in place, and I’ve also got an excellent partner in EagleDream, I can sleep very comfortably at night, knowing that if a disaster happens, at least we have a way to recover very quickly.”

Gwen Schulze

North America IT Infrastructure and Network Manager

The World’s Leading Cargo Shipping Company

Worldwide Flight Services (WFS) is a leading global cargo shipping company, specializing in ground handling of air cargo for airlines, airports, and passengers. Operating in over 300 airlines and airports around the world, the company meets strict governmental security protocols to safely and securely handle over four million tons of air cargo each year.

Challenge

For close to 50 years, Worldwide Flight Services (WFS) has built its reputation as one of the world’s leading providers of ground handling services for airlines and airports. To maintain their reputation and meet growing demand, WFS must meet stringent governmental security protocols and maintain high IT availability. Any downtime would result in an inability to screen and load cargo, which would lead to financial losses, reputation damage, and customs fines.

Solution

WFS partnered with EagleDream to design an enterprise-grade, cloud-based disaster recovery strategy. Together, the EagleDream and WFS teams began planning the implementation using CloudEndure’s Disaster Recovery Technology. There were various recovery objectives including minimal data loss and downtime. It was imperative that the WFS team could not be down for more than 2-3 hours maximum, and partnering with EagleDream, they were able to successfully achieve that goal. The EagleDream team was careful in copying terabytes of data to Amazon Web Services (AWS), while not disrupting bandwidth. The servers were fully replicated with no performance impact on the source environment. After the solution was completely implemented, EagleDream and WFS completed UAT end-to-end application testing as disaster preparation. Thanks to the success of this project, WFS is currently implementing an EagleDream-designed migration of their entire production environment to AWS.

Results

A Disaster Recovery solution that integrates seamlessly with AWS. WFS can rest comfortable knowing that if a disaster happens, they will have a way to recover very quickly.

10

servers were successfully replicated in disaster recovery

Terabytes

of Data were successful copied

Sub-Second

Recovery Point Objectives (RPOs) were achieved, ensuring that their servers would be spun up in the most up-to-date state after a disaster

Minutes

of time in Recovery Time Objectives (RTOs) were achieved, significantly reducing the time needed to fully recovery after a disaster

Results

A Disaster Recovery solution that integrates seamlessly with AWS. WFS can rest comfortable knowing that if a disaster happens, they will have a way to recover very quickly. 

10

servers were successfully replicated in disaster recovery

Sub-Second

Recovery Point Objectives (RPOs) were achieved, ensuring that their servers would be spun up in the most up-to-date state after a disaster

Terabytes

of Data were successful copied

Minutes

of time in Recovery Time Objectives (RTOs) were achieved, significantly reducing the time needed to fully recovery after a disaster

All the good stuff that made it successful

Key Features & Successes

Confidence in their Environment

WFS is now quickly and efficiently running in a cloud environment. They can rest comfortably knowing that should a disaster take place, they have an efficient strategy in place, and can quickly recover.

Subsecond RPOs and RTOs of Minutes

WFS was clear with the numbers they needed and EagleDream, partnering with CloudEndure, ensured that these goals were met. EagleDream was able to successful replicate ten servers in disaster recovery with minimal data loss, in record time.

Successful Replication of an IBM MQ Server

One of the most unique aspects of this solution involved an IBM MQ Server, a very specialized piece of technology. This is a queuing server that stores large quantities of data in memory, and is the technology that performs communications with TSA, US Customs, and SITA. This servers is a central component to the WFS system. One the many reasons that WFS partnered with EagleDream was their past experience and knowledge of IBM MQ servers, and the team successful delivered in duplicating this server in AWS.

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