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Director, Customer Solutions
With almost 25 years of telecom experience, Jim is a distinguished Communications Information Technology Executive with expertise in metrics, optimization and operational efficiencies through Software Development, internally developed applications, ERP, CRM, BSS, OSS, and externally with vendor partnerships. Well organized, results oriented individual with proven ability to manage and deliver major strategic initiatives. With the experience of managing applications, strength in driving a positively cultured environment, process implementations and various skill sets across multiple landscapes, you are getting a professional able to step right in, develop relationships and drive immediate results.
Away from the office, Jim is very active in Youth Sports coaching multiple teams and volunteering his time to various youth sports organizations. He also enjoys golfing and playing board games with his wife and three children.