The world is grappling with an issue of enormous scale and human impact with the spread of COVID-19. At EagleDream, we believe it is our role and responsibility to prioritize two things:
It’s a challenging time
We’re all seeing it. Businesses ranging from tech giants to startups are clearing their offices in an effort to stop the spread of the disease without interrupting day to day operations. Employees are now being thrust into remote work without preparation, warnings, or documented processes to guide them. We recognize the disruption this creates.
Remote work fundamentally changes the dynamic, especially for teams accustomed to working side–by–side every day. People are forced to change their behaviors which may result in loss in productivity, communication challenges, and other unexpected roadblocks.
Whether you are looking to EagleDream to keep your business on track, or for a potential solution in this time of need, we’re here for you. For those of you not yet using remote technologies, we wanted to proactively provide you with some information about some tools that can help keep your business running efficiently during this time:
Access your desktop anywhere, anytime, from any device. Amazon WorkSpaces is a managed, secure solution that quickly and easily spins up a remote desktop in just a few minutes.
Meet, chat, and place business calls all from a single application. Easily setup and operate audio calling, video calling, and screen sharing capabilities for your entire organization.
Easily deliver and scale superior customer service using this omnichannel cloud contact center. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and remote agents.
We understand how difficult this transition can be for your business. With this in mind, we are happy to offer complimentary 2.5 hour consultations to businesses curious about these remote solutions. Contact us today to schedule your session!
We’re in this together!
On behalf of Team EagleDream, stay safe and thank you.
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