Call us anytime

News & Announcements

Keeping Your Business Up and Running During COVID-19

The world is grappling with an issue of enormous scale and human impact with the spread of COVID-19. At EagleDream, we believe it is our role and responsibility to prioritize two things:

  • The health and well-being of our customers, employees, and community at large
  • The business continuity of your organization during this time of need

It’s a challenging time

We’re all seeing it. Businesses ranging from tech giants to startups are clearing their offices in an effort to stop the spread of the disease without interrupting day to day operations. Employees are now being thrust into remote work without preparation, warnings, or documented processes to guide them. We recognize the disruption this creates.

Remote work fundamentally changes the dynamic, especially for teams accustomed to working side–by–side every day. People are forced to change their behaviors which may result in loss in productivity, communication challenges, and other unexpected roadblocks.

Whether you are looking to EagleDream to keep your business on track, or for a potential solution in this time of need, we’re here for you. For those of you not yet using remote technologies, we wanted to proactively provide you with some information about some tools that can help keep your business running efficiently during this time:

Amazon Workspaces

Access your desktop anywhere, anytime, from any device. Amazon WorkSpaces is a managed, secure solution that quickly and easily spins up a remote desktop in just a few minutes.  

Some benefits:  

  • Scale quickly to provide thousands of desktops worldwide
  • Flexible payment options, either monthly or hourly, and only pay for the WorkSpaces you launch
  • One of the most secure remote options, with no data stored on the local device

Amazon Chime 

Meet, chat, and place business calls all from a single application. Easily setup and operate audio calling, video calling, and screen sharing capabilities for your entire organization.   

Some benefits:  

  • Communicate via audio, video, or through direct message
  • Use one application for all your communication needs
  • Pay only for what you use

Amazon Connect 

Easily deliver and scale superior customer service using this omnichannel cloud contact center. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and remote agents.  

Some benefits:  

  • Simple to setup and use, you can make changes in minutes
  • Save up to 80% over traditional contact center solutions
  • Scale your contact center up or down to any size and quickly on-board your teams. Agents and manager only need a supported web browser and an internet connection to connect

At EagleDream, we would like to help

We understand how difficult this transition can be for your business. With this in mind, we are happy to offer complimentary 2.5 hour consultations to businesses curious about these remote solutions. Contact us today to schedule your session!

​We’re in this together!

On behalf of Team EagleDream, stay safe and thank you.

Dream Build Soar

Let’s start building

Have an idea that you would like to share? We want to help you bring your ideas from concept to reality.