In 1990, the American Disabilities Act (ADA) was signed into law which prohibited discrimination in “any place of public accommodation.” At the time, the ADA was fairly revolutionary, resulting in widespread adoption of wheelchair ramps and other similar accommodations for individuals with disabilities.
However, back in 1990, lawmakers had no clue how the world wide web would shortly explode and become a critical channel for business. The internet quickly became the backbone of digital commerce and many didn’t understand how ADA regulations could be carried over to these new digital storefronts.
Since a website can now be a “place of public accommodation,” new regulations are requiring websites to comply with the ADA. Unfortunately, since this is fairly new territory, these regulations can be quite confusing for both lawmakers and businesses.
Since most lawsuit decisions fall to the courts, we advise that you take as many steps as necessary to be as compliant as possible. The WCAG outlines a few recommendations. The following action items are a great way to set you on a path toward ADA compliance: