Lisa Chapin

Vice President, Customer Delivery

Leveraging 20 years of experience as a results oriented customer and project delivery professional, Lisa is accountable for all aspects of project execution including talent alignment and product delivery.  Lisa creates a positive customer experience and maximizes client satisfaction through her high standard of excellence.  She has unparalleled expertise in Business Process, Integration and as a System Migration manager.

Prior to joining EagleDream Technologies, Lisa worked for PAETEC for 12 years, where she led Operations, Customer Support, Project and Billing Development teams though process improvements, automation and mergers while delivering world class customer service.

Lisa received her B.S. in Political Science and Public Administration from SUNY Geneseo, and enjoys officiating swim competitions and boating with her husband and daughter.